Frequently Asked Questions

Everything you need to know about your golf gear and orders.

How long does shipping take for custom golf clubs?

Customized equipment typically requires 7-10 business days for assembly and testing before being shipped via your selected carrier.

What is your return policy on used equipment?

We offer a 30-day playability guarantee. If you are not satisfied with your purchase, you can return it for store credit, minus a 15% restocking fee.

Do you offer international shipping for golf bags?

Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your location.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.

Are the products on MyGolfSpy authentic?

Absolutely. We are an authorized retailer for all brands listed on our site, ensuring that every piece of equipment is 100% authentic and backed by manufacturer warranties.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and financing options through Affirm for larger equipment purchases.